Loren Kroh

Discussion Comment

School Commitment

Has this improved retention?

Loren Kroh

Discussion Comment

Expectations and Satisfaction

It sounds like you're getting useful feedback from your students. Do you have higher participation rate than for the school survey? Do the students know that you value their responses?

Loren Kroh

Discussion Comment

Expectations and Satisfaction

This is the way surveys are supposed to work! Kudos to you and your institution for actually doing something with the data you gathered. This should represent a real loyalty building opportunity with your students and be something that you can use with prospective students and graduates as well.

Loren Kroh

Discussion Comment

Expectations and Satisfaction

How well attended are your orientation sessions, Sally? Do you have a program for the parents and/or significant others? Orientations are an opportunity to create real enthusiasm for what's ahead, but if the program dwells on reciting the rules it can have the opposite effect on the entering students.

Loren Kroh

Discussion Comment

Intervention Strategies

Great success story, Laura. Thank you for being so involved and accessible to your students. This is clearly a story that could have ended very differently without your involvement.

Loren Kroh

Discussion Comment

School Commitment

What's your 'connect' rate? Are you usually able to reach the student? How receptive are they to the calls?

Loren Kroh

Discussion Comment

Expectations and Satisfaction

Is your survey different than the school one? What sort of intelligence have you gathered using these instruments?

Loren Kroh

Discussion Comment

School Commitment

Do the faculty in the department ever get together to compare notes about the students? Sharing information from different perspectives sometimes sheds a new light on the issues and leads to a uniform approach to the student's problem.

Loren Kroh

Discussion Comment

Improving Retention

Have you seen a change in results after changing your trigger time on the LDA report?

Loren Kroh

Discussion Comment

Intervention Strategies

What's a CAT?