Christian Chambless

Christian Chambless

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I recently completed the Admissions Compliance for Postsecondary Schools in Florida course. The course outlined some of the core policies that admissions employees should be fully aware of, as well as the various best practice to implement. I've learned some new intricacies about what an admissions employee can and cannot say to students, as well as shifting my mindset from a "sales" perspective to more of a ambassador role for my college. While it may sound obvious, I think it's really easy to put a lot of pressure on ourselves as admissions reps to consistently increase enrollment numbers. As you… >>>

I learned the importance of knowing who to contact regarding the various aspects of the college, such as student services, if there is an alumni association and how it works, and that each institution has different policies regarding the transferibility of credits

I learned that it is vitally important to learn the organizational structure of my institution, as well as the fact that so long as my school folloes Fair Consumer Practices, the recruitment campaign can vary across institutions.

I have learned tat there may be some information that I as an admissions representative can relay regarding financial aid, but it would likely be best t refer prospective applicants to a financial aid representative. I also learned tat there is a specific process for handling files and documentation related to a student's file.

I have learned that the state of Florida requires an extensive training course as well as continuing education for any employee working in an admissions roe for a college or university. As such, It is important for admissions employees to review any legislative changes to these policies.

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