Dr. Jean Norris

Dr. Jean Norris

Location: 55 e. jackson blvd., suite 950, chicago, il 60604

About me

27 year veteran of the education industry working in both proprietary and non-profit higher education.  I have served primarily in the roles of marketing and admissions administration as well as a faculty member and academic dean.  My passion is training and employee development by providing innovative content and delivery that reinforces compliance and meets the demands of today's student consumer.  Our admissions training program, EnrollMatch is the FIRST and ONLY admissions training program to receive a legal seal of approval for meeting all national and regional accrediting agency admissions related standards.  To learn more please visit www.enrollmatch.com

Interests

training, admissions best practices, compliance, guidance counseling, sales

Skills

developer of enrollmatch - the ethical enrollment process; author; speaker; trainer; personal coach

Activity

That's an excellent and very effective approach, Allan. In this day and age, we're finding that people don't trust as much as they use to. Having a REAL conversation is key and builds meaningful rapport. Can I ask, how you know they are comfortable with you?
Maria that is a wonderful technique that will surely help you focus on listening vs. the internal dialogue. My guess is you'll also start to see a closer connection and rapport with your students. This technique will also help avoid miscommunication. Continued Success to you Maria! Thanks for your thoughtful posts!
Discussion Comment
You hit the nail on the head, Maria! We really can't change others yet we can make a choice to change what we do based on what we "read".
Great, Maria. My question for you is then...what will you do differently to get past those listening limitations?
That's a very effective approach - reading the body language of others. Tell me, if you notice a change in behavior as you go through your presentation, what do you do?
Very well said! So given all these points are critical (remaining competitive, communication with Congress and industry leaders, college prep in Middle School, affordability in college, and CHOICE), what specifically is a leader to do? What would be your first step in moving the agenda forward?
Yes, The Principal Story is definitely inspirational! Thank you for sharing what you learned from it. I'm curious though, how specifically will you lead like they did? What will you do differently than you have in the past before watching this video?
Excellent! You also bring up a great point - you can have an impact on others even though they don't directly report to you (including your own supervisors). Have you ever worked in a less than cohesive environment and if so, how does it impact your motivation?
Great observation, Sarah! Thanks for sharing your thoughts and ideas. Continued success to you as well!
Discussion Comment
This is a wonderful idea, Maria! Sometimes body language can give us a lot of information that either supports (or denys) what is coming out of someone's mouth. So once you identify changes in their behavior or body language, what do you do with that information?

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