Dr. Jean Norris

Location: 55 e. jackson blvd., suite 950, chicago, il 60604

About me

27 year veteran of the education industry working in both proprietary and non-profit higher education. I have served primarily in the roles of marketing and admissions administration as well as a faculty member and academic dean. My passion is training and employee development by providing innovative content and delivery that reinforces compliance and meets the demands of today's student consumer. Our admissions training program, EnrollMatch is the FIRST and ONLY admissions training program to receive a legal seal of approval for meeting all national and regional accrediting agency admissions related standards. To learn more please visit www.enrollmatch.com

Interests

training, admissions best practices, compliance, guidance counseling, sales

Skills

developer of enrollmatch - the ethical enrollment process; author; speaker; trainer; personal coach

Website

https://www.nortonnorris.com and www.enrollmatch.com

Activity

Dr. Jean Norris

Discussion Comment

Communicating with Groups

Eye contact is key, Kristy. Making eye contact with each member in the group can help convey your interest. What other techniques might you use to keep the group engaged during your meeting?

Dr. Jean Norris

Discussion Comment

When You Are Listened To

Very true, Kristy. Although it is easy to slip into these bad habits, it's important to understand the implications. As an admission professional, it's certainly easy to not really listen attentively. Have you ever found yourself in this situation?

Dr. Jean Norris

Discussion Comment

Breaking Bad Habits

Ah yes, the "curse" or "gift" of multi-tasking. Seems as if many admission professionals have mastered the art of doing many things at the same time. How do you prepare yourself if someone actually answers the phone so you don't seem unprepared or unengaged?

Dr. Jean Norris

Discussion Comment

Questions to Elicit Information

Interesting questions, Jessica. These certainly are questions that could help someone begin to explore their motivation to attend college. Have you ever asked a question that was taken the wrong way or not understood correctly?

Dr. Jean Norris

Discussion Comment

Overlapping Styles

This is so true. There are positives and negatives with each style. I'm curious, how will you know you've "reached" your student? What will you do differently if you find yourself making assumptions?

Dr. Jean Norris

Discussion Comment

Integrating Collaboration

Excellent approaches to putting collaboration into action!

Dr. Jean Norris

Discussion Comment

Improving Your Call Process

Sounds like a system that is working for you and your team. Great news! What is the process when no one is in the office?

Dr. Jean Norris

Discussion Comment

Work environment and motivation to lead

Great insight, Amanda! So a leader has a huge impact on the environment yet can also lead in any situation regardless of the surroundings (albeit tougher). Have you ever worked in an environment like that?

Dr. Jean Norris

Discussion Comment

Work environment and motivation to lead

Absolutley, Amanda! Have you ever considered how others might lead even when they're not "in charge?"

Dr. Jean Norris

Discussion Comment

Addressing Team Challenges

Wonderful news Allan. It sounds as if you are already using your knowledge in key ways. Remember that a majority of one's success is making the choice to use new skills since it takes extra effort. Keep us all posted on your success!

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