Dr. Jean Norris

Location: 55 e. jackson blvd., suite 950, chicago, il 60604

About me

27 year veteran of the education industry working in both proprietary and non-profit higher education. I have served primarily in the roles of marketing and admissions administration as well as a faculty member and academic dean. My passion is training and employee development by providing innovative content and delivery that reinforces compliance and meets the demands of today's student consumer. Our admissions training program, EnrollMatch is the FIRST and ONLY admissions training program to receive a legal seal of approval for meeting all national and regional accrediting agency admissions related standards. To learn more please visit www.enrollmatch.com

Interests

training, admissions best practices, compliance, guidance counseling, sales

Skills

developer of enrollmatch - the ethical enrollment process; author; speaker; trainer; personal coach

Website

https://www.nortonnorris.com and www.enrollmatch.com

Activity

Dr. Jean Norris

Discussion Comment

Are leadership skills critical?

Donna, Wow! It feels as if you have a lot of changes in your organization and yet you have risen to the occasion! Great work! The realization that the vision "sets the course" is also very powerful as evidenced by the energy you are now seeing in the organization. I'm curious, do you have some staff that have not bought into the changes? Dr. Jean Norris

Dr. Jean Norris

Discussion Comment

Your Listening Limitations

Dan, So it definitely sounds like something you are aware of and have the ability to turn off/on, is that right? Dr. Jean Norris

Dr. Jean Norris

Discussion Comment

Self-management skills vs. Relationship Skills

melinda, Great self-discovery! Thank you for sharing. Dr. Jean Norris

Dr. Jean Norris

Discussion Comment

Overcoming Your Listening Limits

Bryce, Thanks for being honest here! Keep us posted on your continued success! Dr. Jean Norris

Dr. Jean Norris

Discussion Comment

Exploring All the Options for your Prospective Student

Bryce, Wow! This is an incredible experience that I can tell has shaped you in many ways. It certainly pays off in many ways to do what is right and in the best interest of the student. Congratulations! Dr. Jean Norris

Dr. Jean Norris

Discussion Comment

Giving Memorable Tours

Bryce, Thanks for sharing our great ideas on the 100 point tour. Love it! Dr. Jean Norris

Dr. Jean Norris

Discussion Comment

The Four Elements for Success

Bryce, Excellent points! Some people are naturally good at some of these competencies and yet others require training. All are essential to sales success however the "weight" or "focus" from past admissions training programs has been heavy in sales/product knowledge instead of the others. We believe it's time to help people develop skills in these other areas - and yes....some things can be taught! :) Dr. Jean Norris

Dr. Jean Norris

Discussion Comment

The Admissions Professional's Code of Conduct

Pamela, I'm so happy you have found a great "fit" between your personal values and that of your organization. This alignment is essential to personal and professional health for so many reasons. As for your last point on students who are "in need" and yet may not succeed - I tend to focus on what skills we can add to our own "toolbox" to support these people to help them succeed. Does that make sense? Dr. Jean Norris

Dr. Jean Norris

Discussion Comment

Critical issues facing higher education

melinda, Great points. Yes, it is challenging to find and serve today's students. What changes can an organization make to stand out amongst the competition? Dr. Jean Norris

Dr. Jean Norris

Discussion Comment

Work environment and motivation to lead

Katrena, Very interesting. Do you have an example you can share with us from your own experience? Dr. Jean Norris

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