Dr. Jean Norris

Location: 55 e. jackson blvd., suite 950, chicago, il 60604

About me

27 year veteran of the education industry working in both proprietary and non-profit higher education. I have served primarily in the roles of marketing and admissions administration as well as a faculty member and academic dean. My passion is training and employee development by providing innovative content and delivery that reinforces compliance and meets the demands of today's student consumer. Our admissions training program, EnrollMatch is the FIRST and ONLY admissions training program to receive a legal seal of approval for meeting all national and regional accrediting agency admissions related standards. To learn more please visit www.enrollmatch.com

Interests

training, admissions best practices, compliance, guidance counseling, sales

Skills

developer of enrollmatch - the ethical enrollment process; author; speaker; trainer; personal coach

Website

https://www.nortonnorris.com and www.enrollmatch.com

Activity

Dr. Jean Norris

Discussion Comment

When You Are Listened To

Great point Sadiya. Being listened to is a wonderful experience and so it sounds like you take that into consideration when working with others and truly listening to what they are saying. Keep up the good work. Dr. Jean Norris

Dr. Jean Norris

Discussion Comment

Your Communication Methods

Sadiya, that is great awareness. It can be difficult to gauge how someone reads written communication, but it sounds like you have a plan to make sure that the reader understands the message you are trying to communicate. Great job. Dr. Jean Norris

Dr. Jean Norris

Discussion Comment

Following Up

Roberta, it sounds like you are using the method of communication that your students prefer and that hopefully allows you to connect with them better. Great work. Dr. Jean Norris

Dr. Jean Norris

Discussion Comment

Discussing Tuition Challenges

Laura, thank you for sharing your experience. That is great awareness and now it sounds like you have a plan moving forward. Keep us posted with the results. Dr. Jean Norris

Dr. Jean Norris

Discussion Comment

Addressing Difficult Challenges

Thank you for sharing your experience Wendy. It sounds like you use guests as an opportunity to uncover any concerns or questions that perhaps the student themselves didn't think of. Great point. Dr. Jean Norris

Dr. Jean Norris

Discussion Comment

The Four Elements for Success

Great insight George. I like what you said about self-evaluations. These are critical and should be done often to make sure that you are putting the students first - always. It sounds like you take the time to assess yourself and in turn, it will help you build more meaningful relationships. Dr. Jean Norris

Dr. Jean Norris

Discussion Comment

The Four Elements for Success

Roberta, you are right. Thank you for your further explanation of sales skills. I love that you discuss these skills fitting in naturally and ethically which helps put the student at ease, I am sure. Dr. Jean Norris

Dr. Jean Norris

Discussion Comment

The Four Elements for Success

Wendy, I like what you said about believing in the school. That is such a great point. This will certainly impact your attitude when working with students. Dr. Jean Norris

Dr. Jean Norris

Discussion Comment

Your Most Challenging Obstacles

Cost seems to be an obstacle for many Jaime. You are not alone. I wonder what would happen if you followed up with a question like, "Is that what you expected?"

Dr. Jean Norris

Discussion Comment

Questions to Elicit Information

Jaime, thanks for sharing these questions. These open-ended questions can get the students talking. I wonder, what information are you hoping to gauge from the students by using these questions? Dr. Jean Norris

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