Dr. Jean Norris

Location: 55 e. jackson blvd., suite 950, chicago, il 60604

About me

27 year veteran of the education industry working in both proprietary and non-profit higher education. I have served primarily in the roles of marketing and admissions administration as well as a faculty member and academic dean. My passion is training and employee development by providing innovative content and delivery that reinforces compliance and meets the demands of today's student consumer. Our admissions training program, EnrollMatch is the FIRST and ONLY admissions training program to receive a legal seal of approval for meeting all national and regional accrediting agency admissions related standards. To learn more please visit www.enrollmatch.com

Interests

training, admissions best practices, compliance, guidance counseling, sales

Skills

developer of enrollmatch - the ethical enrollment process; author; speaker; trainer; personal coach

Website

https://www.nortonnorris.com and www.enrollmatch.com

Activity

Dr. Jean Norris

Discussion Comment

Your Listening Limitations

Eileen, that is great awareness. Now that you have this insight, what is your plan to focus on the student? Dr. Jean Norris

Dr. Jean Norris

Discussion Comment

Mirroring or Modeling?

Thanks for sharing Eileen. Yes, body language can certainly give you clues as to how a person feels. I'm curious, has there ever been a time when you were modeling positive body language but the other person pick up on your cue? Dr. Jean Norris

Dr. Jean Norris

Discussion Comment

Your Communication Methods

Eileen, that is a great point. It must be interesting to have to convey all of the information in two languages but it sounds like you work hard to make sure that the other person receives the message as you intended. Dr. Jean Norris

Dr. Jean Norris

Discussion Comment

Discussing Tuition Challenges

George, thanks for your personal experience here. It sounds like you ask questions in order to gauge the student's understanding of tuition and where they are getting the information. That is a great way to start that conversation. Dr. Jean Norris

Dr. Jean Norris

Discussion Comment

The Four Elements for Success

Jonathan, that is a great point Jonathan. It sounds like you are putting the students' needs first and using those four elements in a way that is best for them. Dr. Jean Norris

Dr. Jean Norris

Discussion Comment

Addressing Difficult Challenges

Great information Jocelyn. It sounds like you are working with the students to understand their goals and ultimately overcome the challenges that they may be facing in their life currently. Dr. Jean Norris

Dr. Jean Norris

Discussion Comment

Sharing Expertise with your Prospective Student

Jocelyn, thanks for sharing this. Because of your personal experience at the school, it sounds like you are able to relate to the student and share your own expertise with them. Dr. Jean Norris

Dr. Jean Norris

Discussion Comment

Giving Memorable Tours

George, thank you for sharing your experience. It sounds like you have a great passion for what you do. It also looks like you tailor the tour to meet the needs of the student. It sounds like this is working for you. Great job. Dr. Jean Norris

Dr. Jean Norris

Discussion Comment

Discussing Tuition Challenges

Thanks for sharing you approach Davida. It sounds like you allow the student to lead the conversation which can help you see what questions or concerns they have after meeting with Financial Aid. Dr. Jean Norris

Dr. Jean Norris

Discussion Comment

Tools to Address Challenges

Wendy, what a great idea. This sounds like it helps the prospective students as well as the support system feel involved in the education right away. Dr. Jean Norris

End of Content