Dr. Jean Norris

I love it! The combination of questions, creativity and even a bit of humor has proved to be successful for many admissions professionals. Keep it up!

Great awareness Tuan. How do you effectively communicate with people that have different learning styles?

Keeping an open dialog is so important and can be accomplished a number of ways, including meetings. What other ways can you encourage and open dialog and encourage collaboration?

So it looks like your flexible, a great asset when working as a team. Thank you for posting!

So true! First impressions are some important and taking the time to build your credibility throughout the conversation can help a lot. How can we build our credibility with our students? How do we demonstrate that we are trustworthy and knowledgeable?

Those are great open-ended questions that take a look at their interest and their future goals. Thank you for sharing.

Mallory are you referring to only outbound calls? Inbound calls have the built in luxury of the prospective student calling us, therefore communicating that they might want what we are selling. I think your game plan to smile, follow the structure, and to communicate confidence is a good one. Let us know how it works out for you!

It's great that you're providing information via email prior to the interview. Considering the fact that we each have a primary learning style either visual, auditory, or kinesthetic - it's beneficial when we can provide materials and presentations that appeal to all three. Perhaps you can utilize the pre-sent document or brochure during your interview to provide further detail. Or consider another possibility - online schools enroll students without ever having a student step on a ground campus. How can you enhance your approach and interviews to incorporate more visual, auditory and kinesthetic elements?

Give it a try and let us know how it works out for you!