Dr. Jean Norris

Dr. Jean Norris

Location: 55 e. jackson blvd., suite 950, chicago, il 60604

About me

27 year veteran of the education industry working in both proprietary and non-profit higher education.  I have served primarily in the roles of marketing and admissions administration as well as a faculty member and academic dean.  My passion is training and employee development by providing innovative content and delivery that reinforces compliance and meets the demands of today's student consumer.  Our admissions training program, EnrollMatch is the FIRST and ONLY admissions training program to receive a legal seal of approval for meeting all national and regional accrediting agency admissions related standards.  To learn more please visit www.enrollmatch.com

Interests

training, admissions best practices, compliance, guidance counseling, sales

Skills

developer of enrollmatch - the ethical enrollment process; author; speaker; trainer; personal coach

Activity

Maria, this sounds like a great plan. Please let us know how that works for you. Dr. Jean Norris
Monique, I like this. Thanks for sharing. So now how do we look at our current process to make sure we are doing just that? Dr. Jean Norris
Ed, this is a great technique. Let me know how it works for you. Dr. Jean Norris
Scott, that's an interesting way to look at tuition. So what do you do when someone asks what the tuition is? Dr. Jean Norris
Ashley, this is an interesting situation. So when you set a time limit on your calls, how do you frame it with your students? Dr. Jean Norris
Hannah, great point. I think that's where people in the industry have gotten in trouble in the past. Dr. Jean Norris
Jason, that's a very interesting challenge and I'm glad you shared it. Perhaps it's finding something in which you share interest. Keep us posted as to how you handle this situation in the future. Dr. Jean Norris
Marcus, thanks for sharing here. Yes, people skills and attitude allow for you to build rapport with others which can help in the product knowledge portion of your presentation. Dr. Jean Norris
Jamie, thanks for sharing your experience here. What are some of the people skills you use when on the phone with your students? Dr. Jean Norris
Hannah, interesting point. Product knowledge is a critical piece in the skill set. I wonder, which of these four elements is it easiest to teach? Dr. Jean Norris

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