Dr. Jean Norris

Dr. Jean Norris

Location: 55 e. jackson blvd., suite 950, chicago, il 60604

About me

27 year veteran of the education industry working in both proprietary and non-profit higher education.  I have served primarily in the roles of marketing and admissions administration as well as a faculty member and academic dean.  My passion is training and employee development by providing innovative content and delivery that reinforces compliance and meets the demands of today's student consumer.  Our admissions training program, EnrollMatch is the FIRST and ONLY admissions training program to receive a legal seal of approval for meeting all national and regional accrediting agency admissions related standards.  To learn more please visit www.enrollmatch.com

Interests

training, admissions best practices, compliance, guidance counseling, sales

Skills

developer of enrollmatch - the ethical enrollment process; author; speaker; trainer; personal coach

Activity

That is great awareness Sharon! What style do you think it would benefit you most to develop?
It's true that in today's work culture understanding the need for both is important and taking the time to analyze what the team or project needs is key. What can a leader/manager do when both vision and implementation are needed?
Thank you for your insights German. There are many opportunities in both the good and difficult times for both leaders and managers. Knowing when to utilize each is the key!
Discussion Comment
Nicole, thank you for your input. Practicing the skill can certainly help improve your ability to read people. Let us know how your skills develop over time.
It can be quite frustrating when we feel like we aren't being listened to, especially when it is other people with whom we work. Considering that effective communication relies on a give and take of information, how can you work with the high schools and your colleagues to improve the communication process?
There is a skill to mirroring and staying professional. Using the scenario you mention, how can you mirror that student without giving up your professionalism? What else can you mirror besides the body language?
That's great awareness James, especially with many students preferring email or text to communicate. It seems that your face-to-face communication is working well for you, so what can you translate from your verbal language to your written communication to help you improve your emails?
So true! What do you do to keep the lines of communication open with your students?
Sometimes it simply being aware of our body language that helps us to make changes to better communicate with others. While a new chair may help, what can you do until then to remind yourself to demonstrate positive body language?
Well said Heather. Can you provide an example of when you personally witnessed this in action?

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