Cindy Bryant

Karine , Great idea...this way each student can be heard and their problems resolved. Cindy Bryant

Hector, Using a variety of communication methods is key when you are wanting to get your point across. Learning styles transcend all types of learning whether it be classroom or informational. Glad that you are using many methods. Cindy Bryant

Alison, You are correct that once the number is registered with the FTC, calls to the number must stop within 31 days-unfortunately that is not always the case. Be prepared to continue to receive a few calls and let them know that your number is registered as Do Not Call. Cindy Bryant

Sharis, I think that you will find that by reviewing the catalog information you will have a stronger and better team. Exchanging ideas and best practices is the true purpose of a forum. Thanks for taking action! Cindy Bryant

Sandra, I was happy to read that you included all facets of school departments in your reply. You are right all jobs at the school are dependent upon student enrollment which in turn makes every associate responsible for meeting the needs of the students. You have offered great ideas...I think the fact of upgrading the workplace environment lets employees know that you care about them and their comfort. Thanks for your post. Cindy Bryant

Elizabeth, I think that the fact that you have a team in place puts you ahead of the game. The casual table forums sets the tone for a non-threatening approach that will build trust that will make your exit interviews and one on one interviews run smoothly. Great Job! Cindy Bryant

Mirenia, Finding out as much information as possible about your students is critical during the enrollment process. Ensuring that they are placed in the correct program that meets their expectations and interest will reduce the probability of attrition. Cindy Bryant

Tammy, Simplicity is key in responding to student concerns/complaints. The less we complicate the issue the better. Cindy Bryant

Diona, Students should feel very comfortable with approaching their instructors with any and all concerns. Instructors should always be open to listen to their students. This type of interaction should help minimize the number and magnitude of complaints within any organization. Cindy Bryant

Rebecca, Redirecting students to delve into their handbooks is an excellent way to make them more responsible for their educational experience. Cindy Bryant