Cindy Bryant

Brian, Separation of duties is by far one of the most important actions to support ethical conduct. There are several departments that are separated by design not withstanding admissions and financial aid, they include education, registrar, internship and career services. For example, educators assign the grades but the registrar inputs them into the system, education manages internships and career services observes the students progress in order to assist the student with employment. Cindy Bryant

Geoff, Bravo! Do you feel that the compliance measures are a guide to practicing what we preach? Cindy Bryant

Nartasha, How has your campus approached student retention? Would you care to share your best practices? Cindy Bryant

Jenna, Do you feel that exit interviews have proven effective in the federal loan program? Why or why not? Cindy Bryant

Polly, We must always remember that we are professional role models and losing our temper compromises what we stand for. Cindy Bryant

Megan, When people feel that the work they are doing is meaningful - makes a difference in some way - and provides them with challenges that stretch them (but also mesh with their ability to achieve them) they become internally motivated. Cindy Bryant

Jesse, Thank you for the reminder regarding product knowledge. We must know our product to be able to impart knowledge to others. Cindy Bryant

Brittany, Performance checks should be seen as a tool to keep a college on the right path. Your attitude toward performance checks is refreshing. It is good to know that you welcome them and value their worth in our industry. Cindy Bryant

Elizabeth, Training your admissions team is the first step in preparing your college for success. They are the frontline and have the ability to easily gain the students trust. It is imperative that they provide factual information. Another critical area of training is to ensure that admissions and education are consistent in their messages to the students. Education is responsible to deliver what is spoken in admissions. These combined training elements will help your college minimize problems and complaints. Cindy Bryant

Kathleen, Thank you for participating, each one of these disclosures is critical to the student body. Cindy Bryant