Cindy Bryant

Meridy, Admissions teams are the first point of contact for a campus and their ability to provide accurate information about the programs (through disclosures) sets the tone for the students academic experience. I tink it is important that you cover the disclosures in a variety of ways.

Cindy Bryant

Discussion Comment

Student Complaints

Kathryn, Instructor evaluations are a great source for problem solving. Many institutions will combine instructional feedback with facility feedback. The key is to address the issues as you have outlined. Some surveys are conducted anonymously which creates a challenge for the institution.

Cindy Bryant

Discussion Comment

Student Complaints

Zack, This seems to work well. I am sure that the site is reviewed for compliance.

Cindy Bryant

Discussion Comment

Student Access to Course Materials

Kevin, Thank you

Cindy Bryant

Discussion Comment

Managing Consumer Disclosures

Rachel, Displaying the compliance information in public is very creative. Admissions has aways been a highly scripted department. These scripts are designed to protect the student and the representative.

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