Cindy Bryant

About me

Compliance Training Author and Facilitator

Interests

education, training, regulatory affairs and reading.

Skills

compliance; management; education; student interaction

Activity

Cindy Bryant

Discussion Comment

Handling Do-Not-Call Restrictions

Jo, I am not familiar with a state law or regulation that supersedes the federal regulations but I assume it is possible. Cindy Bryant

Cindy Bryant

Discussion Comment

Media Influence

ArRecozell, Students have to start somewhere and advertisement is generally the key that opens the doorway. Thank you for reminding us that the media has the capability to provide a positive influence. Cindy Bryant

Cindy Bryant

Discussion Comment

Safe Harbors

Meredith, I agree that change is always difficult and generally a slow process. As far as the race is concerned the students MUST always be the winners. Cindy Bryant

Cindy Bryant

Discussion Comment

PROBLEM WITH FINANCIALS

Katina-this is a common problem for not only small schools but large schools as well. Even with Title IV funding students are still responsible to fund the 'gap' portion of their tuition. This is the portion that financial aid does not cover. The best advice I can offer outside of private investment loans is to make your program as affordable as possible with incremental payment plans. Good luck with your accreditation plans.

Cindy Bryant

Discussion Comment

Catalog Information

Stephen, You are right the catalog contains virtually everything that you may need to know about your organization. Cindy Bryant

Cindy Bryant

Discussion Comment

Misrepresentation

Robbin, I would ecourage everyone to understand their industry whether it is the good or the bad. Always remember that you are surrounded by subject matter experts who can answer questions when you can't. Cindy Bryant

Cindy Bryant

Discussion Comment

Eliciting Student Referrals

Delmar, Everyone definately agrees with your statement. The happy student will want to share their experiences with others. Cindy Bryant

Cindy Bryant

Discussion Comment

Student Complaints

Gina, This is a solid approach to complaint resolution. This gives the student confidence that if they have complaint it will be addressed. Cindy Bryant

Cindy Bryant

Discussion Comment

Student Complaints

Dee, If a student is compelled to vocalize a concern then that issue is important them. In an effort to deliver excellent customer service we must be responsive to these concerns. Everyone wants to be heard. We may even be able to live with the fact that the problem was not resolved in our favor as long as we were given due process. Cindy Bryant

Cindy Bryant

Discussion Comment

Managing Consumer Disclosures

Sarom, Thank you, do you find this process effective? Cindy Bryant

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