Cindy Bryant

Leigh, Testing students over the catalog is a wonderful practice. I am happy that it allowed the students to recognize the services available. Cindy Bryant

danny, Welcome to the forum-In what way do you utilize the catalog? Cindy Bryant

Kristeen, Thank you for your quick response.The catalog is the most important document for the student to understand. Cindy Bryant

Torria, Hi, in your opinion how is the public protected by banned solicitation in certain areas? Cindy Bryant

Kasoua , HI, you mention three points as an important factor in determining the success rate of a school, could you clarify these point? Cindy Bryant

David, Informing and reminding students of their rights is the right thing to do. Just by repeating the information you are giving it importance. The fact that you report up and down the chain is key to keeping communication going. Cindy Bryant

Patricia, Welcome to the forum! What happens if a student voices a complaint in a classroom? How is that handled? Cindy Bryant

Mary, Thank you for your rapdi response. I really like that you have an organized schedule to review new information with your students. Cindy Bryant

Kristeen , Hi-since I am not quite clear on your position would you explain how this benefits the students you work with on a daily basis? Cindy Bryant

Toni, For the most part, we have focused on campus activity but you mention a very important part of career schools and that is the call centers that handle the initial inquiry. Training call center employees on misrepresentation is critical for any institution. It is very easy to inadvertently misrepresent a fact if you are dealing with volume and trying to get to the next call. Thanks for the reminder. Cindy Bryant