In particular, I am having a challenge with one student who refuses to use the free MS Office software that the school provides. He is turning in his papers on the discussion board and I contacted tech support early on. He is not responding to tech support and I did reach on his behalf.
He is wanting a scholarship. I could grade his papers from the wrong area but they still would not be of passing quality. Very bluntly, I asked him what the response from tech support was and he keeps asking me to grade the same papers in… >>>