Hi Michelle,
The key in getting feedback is to process it in the context of improving the course. You make a very good point about even though students say it should be changed or dropped that will not occur. (your example--homework). The approach I take is to explain that even though I appreciate their input I will continue to do a certain thing because it is required by the school, a state regulation, good learning practice, etc. By giving the students an explanation I have found that they are very understanding of why something is done and why it will… >>>