Tai Phung

Service learning has been introduced in education since the 1960s.

Evaluation is important to have for community sites and of the students so that there will be room for adjustment and improvement. 

Students actually have many areas in the community to provide their services and skills to older adults and immigrants.

Allow students opportunities to apply their learning services projects.

Have short training meetings with campus staff is effective way to instill customer strategies.

Hire very good people and not just hire people to fill open positions.

Take care of external customers is important.

Companies are now providing inhouse customer service and not outsourcing it.

Turn the have tos to want tos.

Having high EQ is just as important of having IQ.