I can apply what I have learned by using student survey results as a practical tool to improve the student experience, rather than treating them as a compliance requirement. By reviewing survey data annually, I can identify what students value most, where they are experiencing challenges, and which areas need immediate attention. Clearly defining how satisfaction and participation rates are calculated allows the institution to interpret results consistently and turn feedback into focused action plans, such as strengthening communication, enhancing academic advising or tutoring services, or improving instructional and engagement strategies. Assigning responsibility, setting timelines, and monitoring follow-up actions ensures… >>>

The importance of including this as a primary objective in the PEP is not solely to inform accrediting agencies, but also to understand the actual demand for the academic offering in the labor market and whether the institution conducts an assessment process that measures the effectiveness of employment strategies, trends, and the factors that influence this indicator. I agree with the example presented in the video that this criterion should be considered when developing institutional goals, given that labor market demands are advancing more rapidly in terms of required competencies and technological proficiency.

The PEP serves as the guide or lighthouse that directs the efforts of the academic program, aligned with the institution’s mission. Retention indicators, participation rates, and examination results are incorporated into the PEP to enable systematic and continuous monitoring of the effectiveness of the strategies established to support student success.