Being able to lead and direct individuals that are contributing to the goals of an organization is an important part of leadership success.  The more skills supervisors can acquire the more they will be able to help in develop skills and abilities of their team members. This group is for supervisors who aspire to discuss and master the competencies necessary for exemplary performance and top customer service in a dynamic, rapidly changing higher education landscape.  Group members share best practices, ideas, thoughts, reflections, and resources to help colleagues across the globe improve performance. 

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great class | New blog by issac hatley

great class

su102 | New blog by Brian Dillmon

This is very helpful in understanding employee's and co-workers style and how to manage and coexit!

Reflections | New blog by Gareth Parton

I'm looking forward to putting these things into practice... I currently delegate a number of tasks but may now be more aware of the things I'm not doing so well according to this course.

Lessons | New blog by Victoria Record

This was a quick review of styles, I particularly like how individuals are defined.  I was able to also compare to the DISC assessment for each employee and with both, I will be able to have a be...

Challenge Quiz 1 | New discussion by Randy Santly

Hi  I'm really strugling with the correct answer for question #2, the correct answer is listed as "C.Your opinions about what other employees think of Fernando's performance." Opinions and what...

Learning your employees | New blog by Latoya Franklin

Hello everyone, just thought I would say this course did a great job at describing the types of employees we have. I think it is incredibly valuable to understand all the personalities we have to mana...

Supervisory skills | New blog by William Hanrahan

This tutorial was very helpful and I found out that I am Driver.

hiring | New discussion by Tammy Brockett

I think this program made some good points and will help me make better decisions in the future when it comes to hiring.  What do you look for in a candidate and why?

A little here and there | New blog by Lucas Fam

I found that I am a bit of 3 types ; Analytical, Amiable, and Driver, but not at all an EXPRESSIVE.  I also tried to identify some co-workers, some were clearly a match.

Supervisory skills | New blog by Stephanie Daniels

This tutorial was very helpful. Ithe will help me to interact better the different styles/characteristic of co-workers and students. We just recently did a similiar  in- service called "True Colo...