Being able to lead and direct individuals that are contributing to the goals of an organization is an important part of leadership success.  The more skills supervisors can acquire the more they will be able to help in develop skills and abilities of their team members. This group is for supervisors who aspire to discuss and master the competencies necessary for exemplary performance and top customer service in a dynamic, rapidly changing higher education landscape.  Group members share best practices, ideas, thoughts, reflections, and resources to help colleagues across the globe improve performance. 


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Learning about how employees work best | New blog by Patricia OKeefe

I look forward to seeing our instructors use the suggestions from the tutorial to help our classrooms be a better learning environment.

Recognizing personalities | New blog by Mark Grafton

I will have to take in consideration the different employee types.  Thinking about my faculty, I can see some difference already.

Recognizing personalities | New blog by Mark Grafton

I will try to recognize different people's personalities a little better

Awesome training | New blog by Alecia Heffner

When managing large teams it is important to recognize various styles to et the best results. This was a great short training. 

Employee conflict | New discussion by Vernon Alexander

How have you dealt with employee conflict when your direct report(s) demonstrate lack of respect for your position? 

Leadership delegations | New blog by Brandi Adler

In order to accomplish and complete tasks on a positive note the communication is key. Without the proper communication the responsibilities and success can fall short. All parties involved must be pr...

SU106 | New discussion by Michele Schwien

Supervisors who know how to effectively delegate accomplish more. 

SU105 | New discussion by Michele Schwien

Effective supervisors are responsible, authorative, and accountable.  

SU102 | New discussion by Michele Schwien

Use good practices that exist for managing different types of people. 

great class | New blog by issac hatley

great class