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Dr. Norris,

I agree that it makes sense on paper, but what control does an admissions rep really (or ideally) have on student retention? Beyond enrolling students and now fulfilling the role of re-entry of students that is the extent I feel can be contributed by an admissions associate. The comparable job description for an admissions associate is sales and marketing - typically. Sometimes I think the answer may be in advising of students that can contribute to the outcome of our students and having the other student services in place to support the student, faculty and staff.

 

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