This module reinforced the idea that student retention starts before enrollment. A clear admissions experience helps students understand the program, expectations, available support, and career outcomes from the beginning. In my role, I plan to apply this by strengthening onboarding, improving communication during the first weeks, and making sure students know where to find academic and support services. I also want to identify potential risks early and provide more personalized follow-up to help students stay engaged and successfully progress in their studies.
