Most of the students are adults learners by greetings them with respect and let them know they are important always motivates them to do well.

Some students are dealing with family/personal issues while trying to attend school and succeed. Always be kind, put yourself in the students shoes to try to assist them the best way you can.

I believe that is very important to keep maintaining the balance between retention and quality because we will end up losing quality if we make things quite easy for them or we will lose a big number of students if we don't scale the difficulty 

This course was inspiring.   Some of my takeaways were:

1. Retention is the by-product of doing the right things the right way, of having the right people in the right place at the right time.
2. It is important that school personnel nurture positive, constructive, hopeful paradigms among students.
3. Schools with the best retention rates are successful in engaging everyone within the organization to improve retention and are committed to establishing retention, through better customer service, as a basic institutional objective.
4. Everyone in the institution must understand that student success is the primary measure of institutional success. Everyone must understand that long-term

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Its a very power ful topic "Making a positif impact"

It is important to go daily over our stratgy and goal. What is success for us ? And how we can help people to be successful in their journey. Ilike that definition about" Success.

Success do not happen by accident ,Success comes from thinkink and picturing what you want and then executing effective plan to get there"

Every one has the power to create the kind of result they want .But you know some time they need to be motivated and make confident,by saying yes you can do it,… >>>

When working with the next generation it is significant to meet each student where they are and take time to get to know them on a personal level. You never know what a student is dealing with outside of school that can impact their academic learning style.

As a teacher you should be fair, caring, thoughtful, knowledgeable, and teach to the audiences learning style. I am teaching for 14 years in the culinary field. There are many challenges for a teacher because every student is different. Every student has his or her problem, family, health, money etc. learn a little bit about them, get to know them a little bit, talk to them if they have challenges with homework, transportation is very important as well. I gave them tutoring lessons, I have office hours etc.  

Action plan for me would be:

Students be on time

Hold… >>>

The students need to know that you really care them and their success.

All instructors and departments are different, however, if we have the same goal, we can assist the students in that one aspect.

    I think at the beginning of any clinical or class teachers should tell a clinical story inwhich the nurse is the hero. I have many stories and love seeing the students excitment and laughter that starts the day. I also like to speak to each student individually to see how the classes are going. Little things sometimes can help in a big way in student retention.

Idendify potential behaviors early that may not set student up for success (self-isolation, attendance issues, lack of engagement, low performance, low participation). Based on observations and interviews of faculty, staff, and student, identify and deploy an individualized success plan. Co-develop with student and include other students (if appropriate) to increase peer interaction, support, and collaboration. If an individualized intervention is most approriate, (study schedule, personal obstacles, health related etc.), then co-develop with the individual student. Follow through and up at regular intervals and adjust plan as needed.

A smile goes a long way! Always greet your customers with a smile :)

Institutions are accustomed to investing in student enrollment. However, improving student success and increasing student retention rates yields a higher financial benefit. It is more cost-effective to keep students who are already enrolled than to invest in recruitment efforts to drive up enrollment numbers. In order to determine just how much money can be saved by improving student retention. Student retention efforts not only improve the financial health of an institution but also allow for more flexibility to reinvest in student success programming that yields an even higher return on investment.

I think its extremely important for you to make a personal connection with the students.

Share your wisdom, best practices, action plans, successes and challenges!

Hello to all,

Wisdom - What a reminder that we all play a part in retention and so true the right people placed in the right position at the right time!

Best Practices - remain calm, know your institutions' catalog, policies, and procedures.

Action Plan - Stay committed, infuse what I have learned today that has been organically done and reinforce with my peers and students.

Success & Challenges - Remain teachable always!

It has been a pleasure,

Nina G

The training has been very affective in providing an insight into the knowledge and skills needed to use what you have learned to be affecrive in the workplace. As an adviser you have to be open to new ideas. It is important to share your knowledge and action plan with others to get different points of view which can be an eye opener for your students 

I will definitely utilize the knowledge obtained during this lesson by first conducting an audit of my facility to see what the greatest needs are. Next I will develop a strategic plan of action that will be shared with my co-workers prior to execution. Lastly I will document my progress.

Sometimes we may think that customer service skills are just common sense but not everyone has had the expierience or guidence to understand or have the ability to provide it without some training. This is a perfect way to assit those people.

Almost 20 years of teaching has taught me that you can always refresh what you do in the classroom.  Today, the RT102 training has helped remind me of making an impact during orientation and that first week of school.  It reminded me of being in front of the class on day one and setting the standard.  Our starts fall right into the flow of our calendar, there is no break to reset and that can lead to short-changing you new students because you are in "next" class mode. You are not thinking about it is a whole new ball game… >>>