Thank you, Donna.
Librarians can play a very big role in the success of a school's retention program. Good librarians provide a level of non-threatening support that many students need. They see Librarians like you as a go to resource who has no agenda except to help them be successful.
I have seen Librarians work with faculty teams to develop "standard" practices for written assignments in their schools. Once everyone follows these practices, the Librarians can provide assistance certain to align with what teachers expect.
