Both students and instructors have responsibilities when engaging in effective communication:
Students also need to feel comfortable working individually and in groups in an online environment. This requires effective communication and technologies that allow for collaboration. Students may need some training in using the technology, and encouragement for participation. Online learning is not for everyone. The level of social interaction may be high in the online environment and many barriers may be present. An online student is expected to:
Participate in a virtual environment
Work with others in completing projects
Use technology properly
Complete assignments on time
Communicate verbally and in writing
Instructors should tell students the amount of participation and writing involved in the course. If specific technical knowledge or software is needed, this must be articulated as well. Students should be aware of all requirements and expectations for the course. One of the most important expectations to be communicated is that students are expected to participate. To enhance the participation level, instructors should:
Personalize the environment
Encourage introductions (instructor and students)
Provide timely feedback
Model correct grammar, spelling, and appropriate writing style
Be visible online
Establish clear guidelines for participation
