It is important to understand the different technology tools that are available to instructors to get the kind of results you are looking for when teaching online. Instructors need to understand what their teaching style is, so they can match it to the appropriate technology or set of tools.
Technology tools work best when they are used for their original intented purpose. It can be helpful to have students assess the tools used in their course evaluations to decide if the technology is being used to its best avdantage.