Being able to lead and direct individuals that are contributing to the goals of an organization is an important part of leadership success.  The more skills supervisors can acquire the more they will be able to help in develop skills and abilities of their team members. This group is for supervisors who aspire to discuss and master the competencies necessary for exemplary performance and top customer service in a dynamic, rapidly changing higher education landscape.  Group members share best practices, ideas, thoughts, reflections, and resources to help colleagues across the globe improve performance. 


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8d

Challenge Quiz 1 | New discussion by Randy Santly

Hi  I'm really strugling with the correct answer for question #2, the correct answer is listed as "C.Your opinions about what other employees think of Fernando's performance." Opinions and what...

Learning your employees | New blog by Latoya Franklin

Hello everyone, just thought I would say this course did a great job at describing the types of employees we have. I think it is incredibly valuable to understand all the personalities we have to mana...

Supervisory skills | New blog by William Hanrahan

This tutorial was very helpful and I found out that I am Driver.

hiring | New discussion by Tammy Brockett

I think this program made some good points and will help me make better decisions in the future when it comes to hiring.  What do you look for in a candidate and why?

A little here and there | New blog by Lucas Fam

I found that I am a bit of 3 types ; Analytical, Amiable, and Driver, but not at all an EXPRESSIVE.  I also tried to identify some co-workers, some were clearly a match.

Supervisory skills | New blog by Stephanie Daniels

This tutorial was very helpful. Ithe will help me to interact better the different styles/characteristic of co-workers and students. We just recently did a similiar  in- service called "True Colo...

When does delegating become part of that person's job description? | New comment by Andrew McCabe

I agree. Delegation is part of any manager's job. It give the manager an opportunity to see which team member has the best potential to advance in the organization and allows a manager to see who can...

Delegating | New blog by cortney garrett

Great tutorial! Proper delegation is important for both the employer and the employee. It helps the business run more efficiently and helps the employee develop new skills. As a manager it is importan...

Great! | New blog by Kari Fuller

This was a very helpful tutorial in teaching me how to manage my own managers!

Excellent | New blog by Richard Najera

Great training!