This course made me realize that it is not just one factor that causes a retention issue for an academic institution, but many.
The administrative, admissions team, financial aid, business department, campus directors, instructors, program directors and even the maintenance team play a role in retaining a student.
I realize now how important it is to create an appropriate interpersonal relationship with each student, and show them how much I care about their success. I will be able to take what I've learned in this course and apply it to my daily lesson plan. Well done!
