Yolanda Wells

Discussion Comment

Creating a personal relation with the customers is always important. Calls to follow-up on experiences and ways to improve service helps with continuous evaluations for improvements.

Yolanda Wells

Discussion Comment

Touchpoints

Creating a lasting impression on your customers helps improve your outcome. The front door impression is always the selling point of any business

Yolanda Wells

Discussion Comment

Customer service

It is alway good to define your customer to help service your target population.

Yolanda Wells

Blog Comment

Accountability to students

Enjoyed the course, enouraging a student to see the best within his or herself is motivation along. I may experience I am finding adult learners need the most enourgement becuase sometimes it is hard seeing the big picture when you have families and bills

Yolanda Wells

Discussion Comment

Jobs

In the passs teaching students interviewing strategies in class and practicing during in role play exercises has motivated the student participation. Practicing completing applications, interviewing, and negotiating a good salary can be priceless activities for the inexperienced student.

Yolanda Wells

Discussion Comment

Student trust

Students appreciate when instructors keep them on track, are respectful and patient, and go the extra mile by providing study notes, worksheets, and other tools for the student to be successful.

Yolanda Wells

Discussion Comment

Mentor

Ideal mentors are those who want to function in that role. In other words,that means that a mentor can come from within the faculty, staff, student body, graduates, employers, and just interested people.

Yolanda Wells

Discussion Comment

Traits

Each program student may share some core commonalities the is makes a good determinate of how serious the students are about the programs

Yolanda Wells

Blog Comment

Student Retention

I agree instructor should refuse to make the course successfull all students

Yolanda Wells

Discussion Comment

Financial loss

Students that withdrawing from a program create a poor finanical return investment for both the school and the student.