Ginell, retention must be on the forefront of everyone’s brain. From admission to grad services.
Upon admission interview- the thought should be on how we can I assist the student to become successful. Not just to enrollment. And of course it moves to the academia side more, as the students’ progress- however, I yet feel admissions should continue to play a role; stopping by to say hello and inquiring on their success… And of course grad services- which should not be a disconnect from the academia world.