Catherine Calderon

What I learned from this portion of the lesson:

• Online Human Touch
• Word choice in an email
• Basic relational skills in writing
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What I learned from this portion of the lesson:

• The importance of addressing expectations in the coaching relationship
• Traps to avoid during solving the students problems
• Techniques to help the students act
• Techniques to address motivation

What I took from this portion of the lesson:

• Four levels of listening 
• The importance of active listening to coaching
• Basic attending behaviors
• The GROW model
• The difference between feedback, advice, and judgement

This portion of the lesson taught me:

•  What are some good qualities to have as a career coach
• The importance of forming a relationship with the student before diving into action planning
• What working alliance is 
• Understanding personal variables to build rapport or guide goal oriented conversations
• Using informal and formal assessment tools