Jennifer Welch

The decision to attend your business (School) Starts before they even come on campus.  Make sure you have everything the potential student (customer) will need in advance.  be polite, prompt and engaged with the student.  

Always think small.  Having a connection with students helps them to know they are supported.  One on one.  If they have issues during school, we have a person for them to talk too.  Having a strong team (staff) that support one another and is positive and helpful with each other, students will observe this and see themselves as becoming successful.