Good points about listening, being active listeners. Listening is a fine art, as it requires really hearing, and processing what is said. We listen to wait to give our opinion, which goes against the grain of listening at all.
There is a wonderful movie called "K-PAX", starring Jeff Bridges playing a psychiatrist who doesn't listen. He doesn't listen to his patients, his wife, his children...until one patient, played by Kevin Spacey, arrives to help Mark begin to listen.
One of the key scenes has Prot telling Mark, "Mark, Mark, Mark...you're not really listening are you?"
The non-verbal communication that goes… >>>