Timothy Hanke

Make sure you stay up-to-date on information. Attend meetings and trainings and ask questions.

I enjoyed reading about all of the different departments and their roles in ensuring student success.

Go into your interviews with a plan. Make sure you are organized and prepared to cover all items so that nothing is left incomplete. It is important that the student is fully informed.

I like the idea of a resource handbook. This will definitely be beneficial while meeting with students and their parents.

Checks and balances are so important in all industries. Keeping people honest is always a great idea.

I enjoyed the breakdown of all catalog/handbook requirements. Good info - just a lot.

Never lie to a student or mislead them in any way. It is crucial to be up-front and honest during all interactions. Also, never make guarantees. Nothing is guaranteed and individual success ultimately depends on the student and their efforts.

It is important to be ethical and honest in everything you do. Using good common sense and focusing on "doing the right thing" all the time will set you up for success. If you're not sure how to handle a situation, just ask. It's as simple as that.