LaToya Gibson

I have learned that institutions must follow all rules and regulations in order to operate in a sufficient and accurate manner.

What if you realize you gave misinformation to a student after they leave? What do you do to revive yourself?

What I have learned in this section is to be sure to provide the student with factual information about the school with supporting facts.

What are some tools you use to stay compliant with your work duties?

I have a background in Criminal Justice and Case Management where our day-to-day duties were built on ethics and doing the right thing even when you thought no one was watching you. I learned that being honest and sticking to the guidelines of the job will deliver good customer service and gaining the trust of the customers you are serving. Being truthful and informative will allow the customers to gain knowledge and understanding of the product you are selling and put them at ease when making a final decision on moving forward with your school or company.