Sarah Rocha

Do not misrepresent the school,programs, financial aid, careers, or anything that guarantees. I also learned to stay away from answering any questions outside of my knowledge base such as first aid stuff and to guide them to the right answers. Along with first aid stuff we are absolutely not allowed to assist in any of the fasfa paperwork or financial paperwork at all. Not even guide them. We want the best for our students set with all the right expectations and no over promises or false promises.

What I have learned in this module is to be transparent with everyone we come into contact with. Not doing so can cost us our jobs, accreditation, and most importantly the reputation of our school, employees, and all of our students. I also learned what each departments does, such as the state, department of education and what we do as an institute to make sure we are following policies and procedures to make the education of our students the best experience