Sandra Prewitt

Discussion Comment

Coaching

Be willing to share best practices and assist employees to improve their performance.

Sandra Prewitt

Discussion Comment

Building interest

When voice mail message left you need to create a level of interest and need to return call.

Sandra Prewitt

Discussion Comment

Create Sense of Urgency

Often appointment no shows are result of not creating a sense of urgency. Need to move the student to action and not leave appointment date and time open ended.

Sandra Prewitt

Discussion Comment

Telephone Technique

It is important for the Admissions Rep to create a bond with prospective student. Usually accomplished through small talk.