Steven Katz

I learned that it is vital to manage variables such as wrokload and technical issues in order to maximize retention and promote success.

I learned the difference between synchronoud and asychnrounous discussisons and how to best employ these tools. 

I appreciated the importance of earning student trust by providing information to them about my credentials and expereinces. Relevancy matters!

I noted the reasons students can become frustrated with online/remote learning.