Siran Craig

"FERPA lets students view and correct their records.

What I learned is that interviews work best when they’re structured, balanced, and give candidates plenty of space to share about themselves.

I’ve realized that recruitment can be done through various strategies and sourcing methods.

I feel that it’s essential to stay up to date with the ever-changing rules, as new requirements each year affect how schools must operate to remain in compliance.

I learned that clear communication and consistently providing excellent customer service are essential in all situations.

In this lesson I learned how quickly fines can accumulate for schools and how crucial it is to stay fully compliant. This showed me the importance of being a trustworthy and dependable institution for students.

I learned that the verification process plays a critical role in making sure a student truly qualifies for federal financial aid.

I gained clarity on how FAFSA applies to students with an unborn child.

By making sure headset (if used) is up to date no technical issue and a quiet background is the most effective voicemails can be useful when calling a student back.

Practice makes Perfect!