Shaun Hemphill

Ensuring that the necessary paperwork is ready and you can lay-out potential best plans for the student so they can make an informed decision. I think what is also helpful is possibly having someone on standby from the Financial aid office if possible, to assist with any additional inquiries a prospective student may have. 

I have learned the importance of always staying up-to-date with policies especially within your state as they may effect how you can discuss your role and programs offered at the instituion.