Patricia Scales

About me

I've been a career educator for over 20 years. I currently serve as the Academic Coordinator for Brookstone College of Business and continue to be active in the classroom as a Business Instructor. My motto is "A student doesn't care how much you know, until they know how much you care." I was honored to receive the Career College Association National Teacher of the Year award in 2001. I just love teaching!

Activity

Patricia Scales

Discussion Comment

Making course requirements clear for students

Hi Brenda, Day 1 is crucial to establishing rules, policies, and procedures. Students need to know exactly what is expected of them up front so that there are no surprises. Patricia Scales

Patricia Scales

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Advising Students

Hi Charles, It is good to know that you welcome questions from your students! If you do not know you have to ask. Patricia Scales

Patricia Scales

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Advising Students

Hi Jacob, Generation Y has to be dealt with in a matter-of-fact way! These students have to know that things are not going to be given to them; they must work for what they want. Patricia Scales

Patricia Scales

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Advising Students

Hi Steven, I love your approach! Students need to be dealt with quickly and swiftly! Patricia Scales

Patricia Scales

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Advising Students

Hi Jeffrey, We have to let our students know that we believe in them, and we expect highly of them! Patricia Scales

Patricia Scales

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Customer Service

Hi Clive, Students need to know that they are responsible for their education and as the instructor we will do all we can to help them succeed, but effort has to be made on the student's part. Patricia Scales

Patricia Scales

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Customer Service

Hi Joshua, I concur! Students/graduates are life-time customers! If they were treated fairly; they will tell others about your institution and will be happy about the time they spent at the institution. Patricia Scales

Patricia Scales

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Student Retention

Hi Elizabeth, Nicely stated, and you are definitely on point! Instructors must be able to sell the student on returning the next day. Patricia Scales

Patricia Scales

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Advising Students

Hi Glenn, Students have to keep their eyes on the prize, and realize everything that they do is for their benefit. Patricia Scales

Patricia Scales

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Advising Students

Hi Marco, Listening is key! We have to express to our students that we genuinely care about them. Patricia Scales

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