Saraliz Jimenez

Although this is designed primarily for on-campus learners, many strategies can also benefit online students. For example, ensuring they stay connected through chat rooms and online tools helps keep them engaged. Additionally, using a learning management system with videos and interactive features can greatly enhance student participation and motivation.

Interventions are essential for any college campus. However, the approach to interventions may look slightly different in an on-campus setting compared to an online-only program. That’s where dynamic and robust learning management systems and intervention tools come into play.

Data is crucial to effective interventions. The information entered by staff and faculty must be timely, accurate, and consistent in order for interventions to be successful and provide the necessary support to students.

Equally important is ensuring that students feel heard and seen throughout their educational journey.

Students perceive an institution’s commitment to them through the resources provided and the manner in which they are delivered. Stressors affect all students during their academic journey. Helping them cope with these challenges, guiding them through difficulties, and showing empathy can empower students to see possibilities rather than obstacles. Having someone to talk to during unexpected situations enables them to better manage both school and stress. The support offered must be genuine, as students can easily sense when they are being dismissed or inadequately supported in their time of need.

Retention has been, and always will be, everyone's responsibility. However, depending on the institution you are in, that may not always be the case. Retention is often more front-loaded than back-loaded. The institution doesn't only need to have the right people in the right place at the right time—it also needs to ensure that its systems are being upgraded to meet current demands. If the systems are outdated, students will notice. As stated, students are more astute shoppers and have higher expectations.

In addition, the institution must regularly review its workflows, policies, and procedures to ensure students are receiving accurate… >>>