Rula Ballantine

A great reminder that how we give feedback matters. In Career Services, our goal is to guide graduates with clarity and support so they grow with confidence, not discouragement.

This course was a powerful reminder that building a meaningful coaching relationship with a student is not transactional: it requires intentional care, authentic empathy, and the deliberate cultivation of trust and rapport. True impact begins when students feel genuinely seen, heard, and supported.