Alexandra Escobar

Alexandra Escobar

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There are many different ways to track performance

Always be professional, follow protocol and be open to feedback. Know that there is a specific appeal process if necessary, but professionalism needs to be a constant, regardless. 

Update as you go so that it is kept up to date real time and not overwhelming. If processes are updated, update forms. 

The point of contact, and back up point of contact, must be experts in the institution's operations. Small gestures, like offering pens and sticky notes to the reviewer can go a long way.

The module reiterated the importance of being audit ready through appropriate systems/processes at all times. If we are doing what is required as a part of our everyday work, then the site visits will be less stressful. 

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