Paulette Reynolds

Paulette Reynolds

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I will shift my enrollment appointments from information control to guidance and interpretation. Our organization recently updated our enrollment presentation to reflect this same approach.

Shifting my mindset from viewing admissions as a transactional function to a professional role will help reinforce my long-term responsibility. When I understood the history of the admission role it helped me put current expectations in context.

I have learned that during the admissions session it is more important to focus on understanding each potential student’s needs and identifying any roadblocks they may be facing.

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