Paige Gouveia

a clear awareness of your institution’s own gaps and advantages so you can both attract high-quality talent and support long-term retention. I’ve also learned the importance of crafting job descriptions that go beyond basic qualifications to include the attributes and behaviors that truly drive strong performance.

Motivation also plays a key role in leadership. I learned that intrinsic motivators—such as a sense of achievement, recognition, and purpose—are often more powerful than external rewards like pay raises. A good leader creates an environment where individuals feel valued, trusted, and empowered to contribute.