Often times, I will do an oral explanation of all required documents needed and going over our school program dynamic. With the student base being very culturally diverse, often times communication is not clear or I have to repeat myself. It can become difficult when trying to explain. So we try to say it orally, and then email it to document what was said and to reinforce our intent to the student. For a third time, we will discuss it on orientation. This eventually confirms and seals all information needed for the student to succeed here.
