I have learned that it is imperative to a student's success that the admissions advisor take their time with the student, as this is when the student sets the determination of whether they will do anything to graduate and complete their program.
It is crucial that the students have more hands-on experiencess and have several visits to the school. Pre-experiencing the school will help reduce the students anxiety attached to starting school.
In my admissions mind; on campus stitch in events (Career Service Workshop, Orientation, Etc.), moodle orientation, in person campus tours