Melanie Novas

It is important to uphold your values after the prospect has enrolled in the institution, not just in the beginning of the enrollment process. Being attentive and engaged plays a part in the likliness of how the prospect being there. 

I have learned that sometimes we may stumble upon a challenge. That does not mean it is a bad thing though. We can take that challenge opportunity to clarify and restate our value representation.

In this course I learned that engaging with the prospective student, checking-in and asking questions is just as important in addition to presenting values and what the institution has to offer for them. I can apply visuals and demonstrations to add onto their process.

From this course I've learnied that the students perspective is what really determines the value. I can make sure to demonstrate our schools opportunities for growth and advancement by informing the prospective student how we are able to meet/offer to their needs.