Mayvimir Castillo

Staying updated is no longer just about reading a manual once a year, it is continuous, proactive habit because laws, student needs and technology change regularly

The Organizational structure, policies and procedures are the foundation of accountability, the programs are the "core product" we represent, understanding the program details allows us to determine if a student is actually good fit, which reduces future drop-out rates, Student Services are the bridge to graduation and finally Marketing is the first impression and the primary source of our leads.

In admissions, paperwork is not just "admin" it is the official record of the student's intent and the institution's commitment, it is an important step to transform a stack of documents into a legal and supportive student journey. 

This module ensures us that we are not just selling a school but acting as a qualified advisor. By mastering the terms, maintaining our resource notebook updated and following the training steps.